Runs inside into your product, connects to the Cloud, and has a simple REST API for uploading telemetry.
Linux | Windows | MacOS
The web portal, data repository, and automation workflow hub.
A software module installed in the service specialist’s computer that provides the final link of a connection to the Agent.
Linux | Windows | MacOS
Manage your fleet, across different product models, and every device detail from serial number to physical location.
In a single glance, you know if the device's power is on, the operating system is running, and the Agent can connect to the Cloud.
Your applications can send heartbeats, metrics, statuses and events to the Cloud. Plus, maiData provides several dozen built-in system metrics, like CPU Utilization.
Quickly access any connected product for faster diagnosis, to determine needed parts and tools, to fix many problems without a site visit, and to increase FTFR.
Your applications can send heartbeats, metrics, statuses and events to the Cloud. Plus, maiData provides several dozen built-in system metrics, like CPU Utilization.
- Automate complex manual tasks to drive reproducibility, increase quality and consistency.
- Automate repetitive tasks to save time, save money, and free up your field engineers and service technicians to work on other problems.
- Automate preparatory tasks (like uploading log files) to reduce MTTR and increase CSAT.
