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We connect
the world

maiLink software is a Service Relationship Management (SRM) platform that manages your fleet of deployed devices and expedites service.

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maiLink SRM is your new service hub

maiLink SRM offers customer-friendly secure remote access and device heartbeat using no inbound ports. Plus, maiLink will include comprehensive file transfer, device telemetry and remote control.

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Device-centric Approach

maiLink SRM is focused on your products. It manages details from serial numbers to software versions, and provides the connectivity that is key to remote service and performance monitoring.

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maiLink SRM lets you add and track as many details about each device as you want.

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maiLink SRM authentication controls which team members can access deployed devices.

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maiLink SRM uses advanced
security technology to better protect your customers.

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Better customer service

maiLink SRM improves your customer service and lowers your costs.

  • Respond to customer service calls quickly
  • Distribute updates and upgrades to your customers with only a few clicks
  • Monitor systems in the field proactively
  • Securely transfers data to your analytics systems
  • Get real post-market surveillance data about your products
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Contact us

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