Connect.
Collect.
Collaborate.

• Proactively monitor systems in the field.
• Distribute updates and upgrades with only a few clicks.
• Make adjustments and repairs remotely, improving service operations and driving  service costs down.
• Gain valuable insight into how your customers use your products.
• Get real post-market surveillance data.

A device-centric approach.

maiLink SRM is focused on your products. It easily manages device details, from serial numbers to software versions. You can add additional tags to track any piece of data unique to your product, and add Apps for powerful device communications.

maiLink SRM has security at its core.

maiLink SRM offers customer-friendly, secure communications using no inbound ports. Our platform is designed to be secure ... for both you and your customers.

On our core secure platform we layer a variety of communications tools, from device heartbeat to telemetry, and file transfer to secure remote access, with more coming soon.